AI customer support companies · dialpad.com
Dialpad valuation, funding and revenue
Dialpad sells an AI-powered cloud communications platform (business phone, messaging, video meetings and contact center) to businesses.
Figures checked October 2026. Each one links to its source.
Website visits
2.6M
Estimated, August 2026. -4% on the month before.
What is Dialpad's valuation?
Dialpad was valued at $2.2B in December 2021, the company said (dialpad.com). A private company's valuation is set when it raises money, so it can be well out of date between rounds.
That puts Dialpad at number 33 of the 51 AI unicorns we profile, ranked by valuation.
How much funding has Dialpad raised?
Dialpad has raised $418M in total, as of December 2021 (dialpad.com). The latest round was a $170M Series F in December 2021, led by ICONIQ Capital.
| Date | Round | Amount | Led by | Valuation | Source |
|---|---|---|---|---|---|
| December 2021 | Series F | $170M | ICONIQ Capital | $2.2B | dialpad.com |
| October 2020 | Series E | $100M | OMERS Growth Equity | $1.2B | dialpad.com |
| July 2018 | Series D | $50M | ICONIQ Capital | – | dialpad.com |
What is Dialpad's revenue?
- More than $300M ARR in October 2024, the company said (dialpad.com).
- More than $200M ARR in April 2023, the company said (dialpad.com).
ARR (annual recurring revenue) is the yearly value of current subscriptions; annualized revenue scales a recent month or quarter up to a year. Neither is audited revenue. See what ARR is.
Dialpad website traffic
Estimated monthly visits to dialpad.com across all channels, rounded. +13% over three months to August 2026.
- May 20262.3M
- June 20262.4M
- July 20262.7M
- August 20262.6M
Dialpad competitors
AI companies in the same category (AI customer support companies) with a similar amount of website traffic. Similar size and category do not mean identical products; check what each one sells.
Intercom
intercom.com · 8.1M visits a month
podium.com · 3.7M visits a month
Channel IO
channel.io · 2.5M visits a month
TechSee
techsee.me · 640K visits a month
Happytalk
happytalk.io · 620K visits a month
About Dialpad
- Dialpad sells an AI-powered cloud communications platform (business phone, messaging, video meetings and contact center) to businesses. dialpad.com
- Founders: Craig Walker. dialpad.com
- The December 2021 $170 million round, led by ICONIQ Capital with Amasia, GV, OMERS Growth Equity, Work-Bench, Section 32 and T-Mobile Ventures, is the latest round Dialpad has announced; the company said it had raised $418 million to date. dialpad.com
- The Series E month is confirmed by TechCrunch's 6 October 2020 article. dialpad.com
- In October 2024 Dialpad said it had kept up more than 30% year-over-year revenue growth, and announced the acquisition of workforce-management company Surfboard. The newest ARR figure Dialpad itself has published is the $300 million milestone; no 2025 or 2026 update was found. dialpad.com
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Sources
Checked on 9 October 2026. Traffic figures are third-party estimates, not company-reported numbers.
- https://www.dialpad.com/press/dialpad-series-f/
- https://www.dialpad.com/press/series-e-funding/
- https://www.dialpad.com/press/dialpad-series-d-funding/
- https://www.dialpad.com/press/dialpad-surpasses-usd300m-in-annual-recurring-revenue/
- https://www.dialpad.com/press/dialpad-200-arr-and-new-generative-ai-features/
- https://www.dialpad.com/press/dialpad-softbank-investment/